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Everything You Need to Know

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Courses and Learning

Are RE-FIT® courses available online?

Yes. RE-FIT® courses are available through an online and self-paced learning system.

Can I study at my own pace?

Yes. Learners can access course material according to their own schedule and progress at a comfortable pace.

How do I access my course after purchase?

After successful purchase and payment confirmation, login credentials are provided so you can access the student dashboard and course material.

Where can I view all available certifications?

Visit the Certifications page to review all currently available RE-FIT® programs and course details.

Payments and Enrollment

When is my enrollment confirmed?

Enrollment is confirmed after successful payment processing and course purchase completion.

What should I do if payment is completed but access is not available?

Use the Contact page and select “Student Support.” Include your registered email address, course name, and payment details.

Can I purchase more than one course?

Yes. Available courses can be added to the cart and purchased according to the current checkout process.

Online Examination

How do I take the online exam?

Log in to your student dashboard, open the enrolled course, review the learning material, and access the online exam when ready.

Can I take the exam at any time?

The self-paced system allows learners to prepare and access the exam according to the course and dashboard availability.

What happens after I pass the exam?

After a successful result, eligible learners can access and download their certificate from the student dashboard.

Certificates and Verification

When can I download my certificate?

After successfully passing the online exam, the certificate becomes available for eligible learners through the student dashboard.

How can a certificate be verified?

Use the Certificate Verification page and enter the required certificate details.

What should I do if my certificate is not visible?

Contact Student Support using your registered email address and include the course name and exam completion details.

Student Support

I forgot my password. What should I do?

Use the password recovery option on the login page or contact Student Support using your registered email address.

What information should I include in a support request?

Include your full name, registered email address, course name, and a clear description of the issue.

Where can I contact RE-FIT® support?

Use the Contact page and select the enquiry type that best matches your request.

Partnership Programs

What partnership programs does RE-FIT® offer?

RE-FIT® offers School Partnership, Gym Partnership, Sports Academy Partnership, Corporate Wellness, and International Collaboration opportunities.

How can I apply for a partnership?

Visit the relevant partnership detail page and use the available enquiry or application option.

Does partnership approval happen automatically?

No. Partnership enquiries and applications are reviewed before approval and onboarding.

Can international organizations collaborate with RE-FIT®?

Yes. International institutions and organizations can review the International Collaboration page and submit an enquiry.

Still Need Help?

Send your question to the RE-FIT® team and select the enquiry type that best matches your request.

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